Privacy policy

I. Basic Information
The controller of personal data processed through the websites www.cyberst.pl and www.cyberst.eu is CYBERST sp. z o.o., with its registered office at Aleja Rzeczypospolitej 17/30, 02-972 Warsaw, entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register, under KRS number 0000970278, Tax Identification Number (NIP): 9512540750, REGON: 521983031. You may contact us at any time by e-mail at: biuro@cyberst.pl. Please remember that providing personal data, as well as consenting to its processing, is entirely voluntary. Any personal data provided to us is processed only to the extent and for the purpose for which you have given your consent. You have the right to update or completely delete your personal data at any time. You may do so yourself or with our assistance. We take appropriate measures to protect your personal data and guarantee that it will be processed solely for the purpose for which you have given your consent, stored securely, and not disclosed to third parties unless you have consented to such disclosure. By subscribing to the newsletter or placing an order, you provide us with your personal data, and we guarantee that your data will remain secure and will not be disclosed to third parties without your explicit consent. We use the analytical tools described below, which collect anonymous information about your visits to the website. We also use tools such as Facebook Pixel and Google AdWords, which allow us to display advertisements to you. As is the case with almost every website, we also use cookies.
II. Data Controller
The controller of personal data processed through the website cyberst.pl, i.e. the entity responsible for ensuring the security of your personal data, is:
CYBERST sp. z o.o., with its registered office at Aleja Rzeczypospolitej 17/30, 02-972 Warsaw, entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register, under KRS number 0000970278, Tax Identification Number (NIP): 9512540750, REGON: 521983031.

Contact details:
E-mail: biuro@cyberst.pl

III. Your Rights
The applicable provisions of law grant you a number of rights in connection with the processing of your personal data:
the right of access to your personal data, the right to rectify your personal data, the right to erase your personal data, the right to restrict the processing of your personal data, the right to object to the processing of your personal data, the right to data portability, the right to lodge a complaint with the supervisory authority — the President of the Personal Data Protection Office, the right to withdraw your consent to the processing of personal data, where you have given such consent.
Please remember that you may also contact us at any time to request more detailed information about what personal data we hold about you and the purposes for which it is processed. Simply send a message to the e-mail address provided above.

IV. Purposes for Which We Process Your Personal Data
16. Newsletter
When subscribing to the newsletter, you provide us with your e-mail address and your first name via the newsletter subscription form. Providing this data is voluntary, but necessary in order to subscribe to the newsletter.

This data is used to send you the newsletter, and the legal basis for its processing is your consent. The data will be processed for as long as the newsletter service is operated, unless you unsubscribe earlier, in which case your data will be removed from the database.
At any time, you may rectify the data stored in our newsletter database or request its deletion by unsubscribing from the newsletter.

17. Orders and Issuing VAT Invoices
When ordering any product through the website, you provide us with the data necessary to process the order, including your first and last name, billing address, e-mail address and telephone number. Providing this data is voluntary, but necessary in order to place an order.
The data provided in connection with an order is processed for the purposes of fulfilling the order, issuing an invoice and including it in accounting records. It may also be used for archival and statistical purposes.

Order-related data will be processed for the period necessary to fulfil the order and subsequently until the expiry of the limitation period for claims arising from the concluded agreement. After this period, the data may continue to be processed for statistical purposes. We are required to retain invoices for a period of 5 years from the end of the tax year in which the VAT invoice was issued.
In the case of data provided for the purpose of fulfilling an order, you may not object to the processing of such data or request its deletion before the expiry of the limitation period for claims arising from the concluded agreement.

18. Complaints and Withdrawal from the Agreement
When submitting a complaint or withdrawing from an agreement, you provide us with the personal data included in your statement, such as your first and last name, address, telephone number, e-mail address and, where applicable, your bank account number.

Providing this data is voluntary, but necessary in order to submit a complaint or withdraw from the agreement.
The data provided in connection with a complaint or withdrawal from the agreement is used for the purpose of processing the complaint or carrying out the withdrawal procedure.

The data will be processed for the period necessary to complete the complaint or withdrawal procedure. In the case of data included in complaints and withdrawal statements, you may not object to the processing of your data or request its deletion before the expiry of the limitation period for claims arising from the concluded agreement.

19. Contact via the Contact Form
When contacting us via the contact form, you provide us with at least your e-mail address. It is up to you whether you provide any additional data in the content of your message.

Providing this data is voluntary, but necessary in order to contact us.
In this case, your data is processed for the purpose of communicating with you. The legal basis for processing is your consent.
You have the right to request access to the history of our correspondence and may request its deletion, unless retaining the correspondence is justified by our legitimate interests, for example for the purpose of defending against claims.

VI. Server Logs
When using our website, your device sends requests to the server on which our website is hosted.
Server logs may include, among other things, your IP address, the date and server time, information about the web browser and the operating system you use. The logs are recorded and stored on the server.

Server logs are used solely as supporting material for website administration. Their contents are not disclosed to anyone.
Data stored in server logs is not associated with specific individuals using the website and is not used for the purpose of identifying specific persons.

VII. Cookies
Cookies are IT data files stored on your end device.
The website uses two main types of cookies: session cookies and persistent cookies.
Session cookies are temporary files stored on the user’s device until the user logs out, leaves the website or closes the software used to browse the Internet.
Persistent cookies are stored on your device for the period specified in the cookie parameters or until you delete them.
During your first visit to our website, you were shown information regarding the use of cookies. Accepting this notification means that you consent to the use of cookies.

You may change your cookie settings at any time.
Cookie settings may be changed, in particular, to block the automatic handling of cookies in your browser settings or to notify you each time cookies are placed on your device.

Detailed information about the options and methods for managing cookies is available in your web browser settings.
Please remember that disabling or restricting cookies may cause difficulties when using our website.
We use our own cookies for the following purposes:
a) ensuring the proper functioning of the website,
b) carrying out the ordering process,
c) ensuring the proper functioning of pop-ups and forms.

We also use third-party cookies:
a) Google Analytics — provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA — for the purpose of creating statistics and analysing them in order to optimise the website,
b) Google AdWords — provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA — for the purpose of promoting our website.
VIII. Changes to the Privacy and Cookie Policy

We reserve the right to make changes to this Privacy Policy.

Changes will be introduced if required by applicable law or if the technological conditions under which our website operates change.
The current version of the Privacy Policy, as well as archived versions, will always be available on our website.